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AcidFirmHelp Center

Every rule, in plain words: the evaluation, the max-loss floor, funded-account rules, payouts, KYC and the trading platform.

Articles
67
Categories
11
Last updated
4 October 2026

02Categories

Browse by topic

11 categories · 67 articles

Can’t find your answer?

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Contact & Support

04Tools

Helpful tools

Work a rule through with your own numbers.

Drawdown Calculator

Where your minimum balance sits, and how much room is left.

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An illustration of the rule, not a statement of your account. Read the full rule — or open your own account’s live figures in the dashboard.

05Support

Contact & Support

Reach us on the Support Bot or Telegram, by email or by phone — whatever the issue is, we resolve it fast.

How the Support Bot works

Four steps — from opening the bot to a real agent replying in minutes.

  1. 01Open the bot

    Tap Start in ⁦@acidfirm_bot⁩

  2. 02Pick your issue

    Balance, payout, suspended/breach, or general

  3. 03Send the details

    Describe it, with your AcidFirm email and account ID

  4. 04Get help fast

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